Privacy Policy

This Privacy Policy explains how RaceTrails.com collects, uses, stores, and protects personal data when you visit our website, create an account, or use the RaceTrails platform.

RaceTrails is designed for motorsport teams that need a reliable system for tracking vehicles, assemblies, assembly parts, usage, and service history. Because the platform supports team operations, we may process both personal data and operational data as part of providing the service.

What We Collect

Depending on how you use RaceTrails, we may collect:

• Account details such as your name, email address, login credentials, and team membership
• Profile and permission data needed to manage access inside your team workspace
• Platform data you or your team submit, including vehicle records, assemblies, assembly parts, usage logs, service logs, audit history, and related notes
• Technical information such as IP address, browser type, device information, session identifiers, and basic diagnostic data
• Billing or subscription-related information where paid plans are offered, usually through our payment and billing providers rather than stored directly by us
• Communications you send to us, including support requests, product feedback, or account-related enquiries

How We Use Personal Data

We use personal data to:

• Provide, operate, and secure the RaceTrails platform
• Authenticate users and manage team-based permissions
• Maintain service history, usage records, and related audit trails within the product
• Process subscriptions, renewals, and account administration where applicable
• Improve product reliability, performance, usability, and security
• Respond to support requests and communicate important service updates
• Meet legal, regulatory, accounting, and security obligations

Our Basis For Processing

Where applicable under privacy law, we process personal data because:

• It is necessary to perform a contract with you or your organisation
• It is necessary for our legitimate interests in operating, securing, and improving RaceTrails
• It is necessary to comply with legal obligations
• You have provided consent where consent is the appropriate basis, such as for optional cookies or marketing communications if those are offered

How Data Is Shared

We do not sell personal data.

We may share information with trusted service providers that help us operate RaceTrails, such as providers for hosting, infrastructure, authentication, communications, monitoring, analytics, or billing. We may also disclose information where required by law, to protect our rights, or as part of a legitimate business reorganisation or acquisition.

Team administrators may also be able to view and manage data submitted within their own team workspace, including account roles, service records, and operational entries created by team members.

Data Retention

We keep personal data for as long as it is needed to provide the service, maintain the integrity of account and service history records, meet contractual obligations, resolve disputes, and comply with legal requirements.

Retention periods may vary depending on the type of data, whether an account is active, and whether records must be preserved for security, audit, tax, or compliance reasons.

Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. No system can guarantee absolute security, but we work to protect RaceTrails and the data stored within it using appropriate safeguards.

International Transfers

Where data is processed in countries outside your own jurisdiction, we take reasonable steps to ensure appropriate safeguards are in place and that transfers are handled in accordance with applicable law.

Your Rights

Depending on your location and the laws that apply to you, you may have the right to:

• Access personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of personal data in certain circumstances
• Object to or restrict certain processing
• Request a portable copy of your personal data where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant supervisory authority

Some rights may be limited where we must retain data to provide the service, maintain audit integrity, protect other users, or comply with legal obligations.

Cookies And Similar Technologies

RaceTrails may use cookies and similar technologies for authentication, security, preferences, and product performance. Please see our Cookie Policy for more information.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes to RaceTrails, legal requirements, or operational practices. When we do, we will publish the updated version on this page and update the effective date if one is shown.

Contact

If you have questions about this Privacy Policy or privacy-related requests, please contact us through the contact options made available on RaceTrails.com.